If you have a support issue we can help with, please email us or call us first.

To email us for Odoo/OpenERP support, please click here.

To email us for other technical support, please click here.

Or call us at (773) 599-6100.

Remote Support

After we have discussed the issue, if we need to take a look at the problem, here is where we connect our machines. We will send you a code to use to access remote support.

To access our remote support assistance, please click here.

Or if directed by a Simprocity agent, use this alternative link.

For customers with Simprocity Remote Support contracts, click here.

Online Meetings

To connect to a meeting in progress, please click here.

Or if directed by a Simprocity agent, use these alternative links:

Portable versions:  No installer required

Windows

Linux/Mac

Installer version: – (Be sure a newer version of TeamViewer is not already installed.)

Windows

Linux deb

Linux rpm

Mac dmg

(Simprocity offers online training for Odoo and more. If you would like to schedule a training session, please email or call (773) 599-6100.)